FAQs

 

Where is this shop based?

We are based in the Philippines.

 

Do you ship worldwide?

Yes but to selected countries only! Proceed to checkout to see the calculated Registered Shipping Fee. Please send us a DM first before selecting shipping via EMS or DHL.

We will not be liable for any loss and damages caused by the shipping process after we ship your orders. Please understand that we will no longer have control over the package after shipping.

 

I can't see my order confirmation.

Order confirmations are automatically sent to your emails. Kindly check your spam and promotions inbox if it is not in your main inbox. If it is still not there, please send us a message.

 

Can I ask for a payment extension?

Sure! You may send us a DM about it! 

 

Do you have freebies?

Of course :) Each item has their own set of sticker and card freebies!

  

What are the mode of payments available?

PayPal (International)

BDO Bank Transfer

GCash

Palawan Express (temporarily unavailable due to ECQ)

 

What couriers do you use?

Metro Manila Area: Swift

Provincial Area: LBC (LBC Branch pick-up is allowed)

International: DHL, EMS, and Registered Shipping

For same day delivery (Grab/Lalamove), kindly send us a DM

 

What are your shipping rates?

Metro Manila Area: PHP70 (medium) / PHP90 (large) *automatically computed*

Provincial Area: PHP150 (medium) / PHP250 (large) *automatically computed*

International: Depends on the total weight of your orders

 

How can I open a GO?

Just send us a message in our social media accounts :)