Where is this shop based?
We are based in the Philippines.
Do you ship worldwide?
Yes but to selected countries only! Proceed to checkout to see the calculated Registered Shipping Fee. Please send us a DM first before selecting shipping via EMS or DHL.
We will not be liable for any loss and damages caused by the shipping process after we ship your orders. Please understand that we will no longer have control over the package after shipping.
I can't see my order confirmation.
Order confirmations are automatically sent to your emails. Kindly check your spam and promotions inbox if it is not in your main inbox. If it is still not there, please send us a message :)
Do you send payment confirmations?
Yes, we send them 1-3 days after sending your proof of payment via email. There might be delays for BDO bank transfer payments if you are sending using a different bank or GCash bank transfer. Make sure that you send your proof of payment under your order confirmation. NOT VIA DM ON OUR SNS ACCOUNTS.
Can I ask for a payment extension?
Sure! We are not strict about this, you may send us a DM about it!
Do you have freebies?
Of course :) Each item has their own set of freebies!
What are the mode of payments available?
BDO Bank Transfer
What couriers do you use?
Metro Manila Area: Swift
Provincial Area: LBC (LBC Branch pick-up is allowed)
International: DHL, EMS, and Registered Shipping
For same day delivery (Grab/Lalamove), kindly send us a DM
What are your shipping rates?
Metro Manila Area: PHP70 (medium) / PHP90 (large) *automatically computed*
Provincial Area: PHP150 (medium) / PHP250 (large) *automatically computed*
International: Depends on the total weight of your orders
How can I open a GO?
Just send us a message in our social media accounts :)