TERMS & CONDITIONS

On-hand items

If you ordered an on-hand item together with a pre-order item, then it will be shipped together. If you want to receive the on-hand item/s first, please make 2 separate orders and pay for the shipping fee twice.

 

Pre-order items

Due to the nature of pre-order items, cancellation of orders is NOT ALLOWED. Please make sure to follow our deadline, you can communicate with us if you need an extension. Otherwise, you will be included in our bogus buyer list.

If you ordered an on-hand item together with a pre-order item, then it will be shipped together. If you want to receive the on-hand item/s first, please make 2 separate orders and pay for the shipping fee twice.

Production usually takes around 3 weeks or more. We would not recommend ordering if you are not familiar with the process of "pre-order" as we will need your patience for the production :) 

 

Returns & Exchange Policy

For missing items, please message us and we will deliver the missing item to you with no charges. We only allow returns for damaged items not caused by the courier or the customer.